Ecessa - Vendor Match

Ecessa SD-WAN Webinar - Part 3: Use Cases and Selling Tips

In Part 3 of the 2019 channel partner webinar series, Ecessa CEO Mike Siegler illustrates the benefits of SD-WAN technology through real ...

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Authoritative DNS - The Ecessa Advantage

Authoritative DNS is a must for any organization hosting web services for remote employees, subscribers or application users. Here are a ...

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State of the Industry Update by Mike Siegler, Ecessa CEO

I had the pleasure of attending the Gartner Symposium & IT Expo and Channel Partners Evolution last month. The experience was enlightening ...

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2 jplist-folder-All-Posts-4768 jplist-folder-Featured-4771 jplist-folder-Blog-4769 Blog jplist-topic-Ecessa jplist-topic-SD-WAN jplist-topic-Siegler 1 11/15/2018 16:11:03 I had the pleasure of attending the Gartner Symposium & IT Expo and Channel Partners Evolution last month. The experience was enlightening and energizing. Both conferences shed light on macro changes in technology and the future of our industry. Below, I share some of my thoughts and insights. For me, a big standout today is the overall need for continuous, ubiquitous access to the Internet, and more importantly how the need for data is continuing to grow. “AI” Defined as Artificial or Augmented Intelligence, AI is permeating every business. Much like the Internet of Things (IoT) movement, this technology is changing how businesses operate, market and sell products; from dynamic flight costs (depending on who’s looking and when), to how much a hamburger and fries cost (based on what method used to purchase), AI is impacting all of us in a very real way. Domino’s Pizza, for example, has leveraged mobile app technology and AI to create a competitive advantage in a crowded space. I recently heard someone say that Domino’s Pizza is a technology company that sells pizza. Now that is a big shift. How do businesses use this powerful AI technology? First, you need data – relevant, actionable, clean data. Next, you need fast, ubiquitous access to that data. Lastly, you need smart, finely-tuned algorithms for your business to make sense out of the noise (these back-end analytics are the real magic). Mix it all together and couple that with a fresh, easy-to-use interface for your customers, and you are on your way. In our space, new call center applications fueled by AI are rapidly changing legacy environments into high-tech dashboards. These applications allow call center representatives to know information about the customer – what services they use, the prices they pay, what tickets they’ve opened, whether or not they are happy. All of this information allows the representative on the line to provide fast, reliable and accurate service to the customer. Customized, personal and real time…a game changer for customer service. “SECURITY” Security is, of course, paramount today. We must protect data while we use it to build on customer satisfaction, maximize profits and establish a reputation as a savvy digital business. If you lose your customers’ trust, it’s over. Security needs to be the cornerstone of your business; keeping customer, client, or patient data secure is now a tenant of good and standard business practice. For Ecessa, security is much more than just a static firewall. Security is protecting all digital asset types at all times. We ensure multiple layers of security are present for every aspect of our customer businesses and their corporate networks. “AGILE” Another common theme that emerged was the need for organizations to be flexible. In other words, they need to be adaptable, creative and agile. Many of us have come across the term agile before – a software development methodology where tasks are done in sprints, and an epic is more than just a great literature novel – applying this philosophy to business practices is tougher than many would imagine. Making use of AI, providing exceptional security and reinventing your customers’ experience takes bold, visionary steps forward with agile processes and thinking. This reality was exceptionally presented by Mike Harris, executive vice president and global head of research at Gartner. Harris said now is the time for organizations to be more adaptive to change. He introduced the ContinuousNEXT approach for leaders to bring in new practices, develop new capabilities and create new ways to succeed. Read Gartner’s news release about ContinuousNEXT that explains each of these imperatives. Take a listen to my recent interview that was recorded at the Channel Partners Evolution Conference. We discuss the state of SD-WAN technology in today’s market, and how to sift through some of the confusion around the technology and its capabilities. You will hear how Ecessa’s approach is focused, agile and flexible – with customer success and protection at the forefront. Listen Now “Ecessa’s Pledge” In the end, it takes a trusted partner and a flexible, experienced organization to deliver and get things done – that’s Ecessa. Our heritage, experience and longevity ensure success. With nearly two decades of successful SD-WAN deployments and delighted customers, we have earned trust. With boundless curiosity and talent, our engineers keep innovating and pushing capabilities to meet today’s needs and the anticipated future challenges of our customers. We’re here for the long run and look forward to enabling your business to tackle the demands of AI and other disruptive technologies – transforming your business and the experience for your customers. We are here to create Never Down™ technologies that run the networks of the future, today. Contact Ecessa at 800.669.6242 for more information or visit www.ecessa.com.

Ecessa Battle Card A

This battle card includes talking points.

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Ecessa WANworX Data Sheet - Full Detail

Includes network diagrams to show where WANworX fits in and detailed specifications chart.

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SD-WAN and Firewall Comparison

Do your clients need a firewall or SD-WAN - or both? In this technology brief, we explain why both are needed - and not a combination unit ...

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Ecessa at Channel Partners 2019!

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March 07, 2019 In-Person Event

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Ecessa SD-WAN Webinar - Part 2: SD-WAN Value Propositions

Part 2 of Ecessa's 2019 Partner webinar series on SD-WAN features value propositions for channel partners and their clients. Great tutorial ...

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Ecessa SD-WAN Webinar - Part 1: SD-WAN in 2019

In part one of this three-part series for Ecessa partners, CEO Mike Siegler comments on the current state of SD-WAN, market trends fueling ...

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Ecessa Announces Major SD-WAN Feature Upgrade Plan,.. →

2019 firmware revision plans include enhanced security, routing and cloud functionality Minneapolis, MN – December 20, 2018: ECESSA ...

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9 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Ecessa jplist-topic-Sdwan jplist-topic-Security 0 12/20/2018 16:41:24 2019 firmware revision plans include enhanced security, routing and cloud functionality Minneapolis, MN – December 20, 2018: ECESSA Corporation announced today plans for significant enhancements to its SD-WAN feature set to be included in 2019 firmware releases available to all Ecessa customers. The company has also reinforced its guarantee to provide 100% successful guided deployments for all customers. "Other vendors focus on their portals or demos – Ecessa focuses on guaranteeing successful deployments, regardless of the environment,” said Mike Siegler, CEO of Ecessa Corporation. “We take time to discover our customers’ needs, the inner workings of their networks and what success looks like for them. We then use a guided deployment process, whether for a new installation or an upgrade, that walks the customer through each step. We go the extra mile to make our customers successful, whatever they need. You won’t get this level of attention from any other SD-WAN vendor.” 2019 SD-WAN Feature Roadmap Full router functionality through the addition of BGP and Multicast features Enhanced security with Layer 7 next generation firewall with IDS and IPS capabilities Native cloud-based SD-WAN instances for Amazon AWS and Microsoft Azure, in addition to the product’s current VMware ESXi capabilities Improved application awareness with Deep Packet Inspection (DPI) Siegler continued, “In addition to guaranteeing success for our customers today, we are also constantly adding features and capabilities to meet their future needs. The 2019 roadmap is a result of customer requests, industry advances and competitive assessment. We are investing to meet the expanding needs of our customers.” Full details about Ecessa’s firmware enhancements, including other features, improvements, changes, fixes, security enhancements, known issues and work arounds is available upon release at: http://releases.ecessa.com. Ecessa customers with current SLA contracts can upgrade to new firmware releases for free. Instructions can be found on the Ecessa support portal at support.ecessa.com. ### About Ecessa Corporation Ecessa Corporation, recognized by Gartner as a vendor of note, manufactures and distributes software-defined wide area networking (SD-WAN) solutions for business. Since 2002, the company has deployed over 10,000 field installations of Ecessa Edge™, PowerLink™ and WANworX™ controllers and enabled organizations of all sizes to reliably run Internet and cloud-based applications, connect offices worldwide and distribute traffic among a fabric of multiple, diverse ISP links, ensuring business continuity by removing bottlenecks and eliminating network downtime. These capabilities optimize Never Down™ performance of business-critical applications, aid in lowering IT costs and make it easier to provision, maintain and support business networks and the applications that run over them. For more information about Ecessa and its SD-WAN products, visit www.ecessa.com. SD-WAN Quick Facts The SD-WAN market is projected to reach $4.5 billion in 2022, according to International Data Corporation’s (IDC) latest SD-WAN Infrastructure Forecast. Gartner projects that by year-end 2023, over 90% of WAN edge infrastructure refresh initiatives will be based on SD-WAN solutions or virtualized customer premises equipment (vCPE) platforms.

How Credit Unions Benefit from Ecessa SD-WAN Solutions

PARDA Federal Credit Union

PARDA Federal Credit Union, headquartered in Michigan, upgraded its network with Ecessa secure SD-WAN technology. PARDA uses virtual ...

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Client-Centered SD-WAN Connects with Customers

The American Customer Satisfaction Index (ACSI) provides national cross-industry measures of customer satisfaction in the United States. ...

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11 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Client jplist-topic-Sdwan 0 09/27/2018 14:52:19 The American Customer Satisfaction Index (ACSI) provides national cross-industry measures of customer satisfaction in the United States. According to ACSI, supermarkets have the best customer service. Topping that list is Trade Joe’s. Trade Joe’s gets high marks for product selection and quality of service. On an emotional level, they connect with their customers, helping them have fun while they shop and going the extra mile to meet their desires. For example, around the holidays one year, Trade Joe’s delivered groceries – for free – to an elderly man in Pennsylvania. The company also brings in inventory that customers specifically request and do in-store sample testing. Trader Joe’s business model lets it respond to customer feedback in ways that other supermarkets can’t match. The software-defined wide area network (SD-WAN) industry isn’t ranked by ACSI, however we continually measure Ecessa customer satisfaction rates and retention rates, both of which are higher than 98%. Why? It’s our focus. Some technology companies tout “cloud-centered” SD-WAN or “policy-centered “SD-WAN. Ecessa provides client-centered SD-WAN. We always have, and we always will - sixteen years and counting. Like Trader Joe’s, everything we do revolves around our customers. It’s our obsession. From the products we build to the support we provide, everyone at Ecessa focuses on delighting customers. Our mission – our WHY for nearly two decades now – is to ensure customer networks are Never Down™. Step one is delivering rock solid technology that works 24 x 7 x 365. “Our network is more resilient. The product just works.” Vince Sullivan, IT Manager, Dunmore “Every day one or two ISP connections go down, but that’s no longer an issue, since we installed the Ecessa solution. That problem is gone.” Larry Schumacher, IT Architect, Woodstream How are we able to do this? We’re an established technology company, not a flashy newcomer. We understand the channel and have relied on partners from the start. About the time Yahoo, Google and PayPal were coming online to make the Internet more useful for business, Ecessa was building devices to make Internet connectivity reliable and resilient. Our degreed engineers have deep experience and curiosity. We’re constantly innovating to make sure business network are Never Down, because what good are online apps if you can’t reach them? Next comes a proactive, managed deployment approach. Gathering network information, managing phased deployments and digging as deep as needed are all part of our client-centered process. It’s the opposite of so-called zero-touch installations. Our engineers are there every step of the way to ensure customer success. “I cannot thank you enough for your help and guidance through this process. You have been a shining example of the support that I expected to receive, and you over delivered.” Jeff Talant, C-Net Systems, Inc. During complex deployments, our network engineers often uncover issues in other parts of client networks that, when resolved, improve overall performance. Like the time Ecessa helped a regional banking system troubleshoot its carrier issues. The Ecessa team ran single-threaded tests over the carriers to be more representative of a true SD-WAN solution and identified a carrier peering problem. “The diagnostic capabilities of the Ecessa unit and the experience of the Ecessa team helped us uncover the real problem.” Jeff Nelson, Sr. Network Infrastructure Engineer, Stearns Bank Finally, experienced technical support and development teams solve issues promptly. We receive kind feedback from our customers all the time, like this from Dan Chase. “I would have to say that Ecessa has the best support team I have ever worked with in 16 years in the industry.” We’re quick to investigate, recreate and resolve issues, because it’s in everyone’s best interest. Our support team works with you and your clients in other ways, too, besides troubleshooting potential issues. Our support team helps clients turn up additional features and actively collects voice-of-customer feedback for future product releases. “This unit is easy to configure. When we do need the help desk, they answer right away and are extremely knowledgeable with the exact answers we need with no fishing around.” Gary Carpenter, Network Administrator, Lancer Corporation The ultimate objective: ensuring client networks are Never Down. Today most businesses can’t run without online services. It’s essential to stay reliably and continuously connected to those resources. Succumbing to a carrier outage is damaging to productivity, cash flow and reputation. It puts your reputation and future revenues in peril. “The most important aspect of nearly every network is availability. Performance, scalability, management, agility, etc. all require the network to actually be online.” Andrew Lerner, Research Director at Gartner, Inc. That’s where Software Defined Wide Area Networking (SD-WAN) saves the day. SD-WAN features start at load balancing between ISP links and automatic link failover, and progress through advanced traffic routing and network security functions. “With the Ecessa we now have a redundant path. We had a disruption in service from one of our ISPs and it went unnoticed, both by our members and our employees.” Kent Kensmoe, Capital Electric Cooperative. Ecessa’s approach is carrier agnostic, allowing you to use whichever service providers you want. Your clients get to keep their current IP addresses, and you won’t have to remove any network equipment they already have and love. Your clients control the SD-WAN, instead of being held hostage to any particular provider or cloud service. We fit into their network and your offerings, not the other way around. We recognize that each network is unique and may not need every SD-WAN feature. Ecessa’s thoughtfully engineered products provide a crawl-walk-run approach to SD-WAN that allows clients to purchase the right level of features for current resiliency and bandwidth requirements, and then upgrade when needed. Ecessa enables customers of all sizes and industries to adopt SD-WAN at their own pace. “When your ability to compete is measured in minutes, you can’t waste a second with unreliable Internet connections. Ecessa allows us to add far more devices and look five years ahead. Some competitive products don’t have the ability to grow with your enterprise.” Thomas Fitzgerald, Network Engineer, Sunstone Circuits Because it’s not technology, policies or the cloud that drives us – it’s our clients. It's you and the organizations you support. If you'd like to see our secret sauce, download the Ecessa Phased Deployment Process Guide. Download The Guide We’d love to discuss your client networks and how Ecessa can enhance your offerings. Please request a call or more information. We're here to serve you! Schedule a Call Request More Information

Secure SD-WAN: Pricey or Priceless?

Our answer: Priceless! Any way you look at it, security – or lack thereof – has a price tag. Your clients need to secure multiple parts ...

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12 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Firewall jplist-topic-Network-Security jplist-topic-Sdwan 0 07/31/2018 13:12:06 Our answer: Priceless! Any way you look at it, security – or lack thereof – has a price tag. Your clients need to secure multiple parts of their networks. Here's how. Securing Content Traditionally, Next Generation Firewalls (NGFW) are deployed as the primary security appliance for a corporate network – providing a fierce barrier to the outside world. Over the years, this solution has evolved and more robust features have been added to keep up with emerging threats. But, ask any security expert and they will tell you a standalone firewall is not adequate for securing your network, especially in regulated industries. You need additional security components at other critical points in your network. Banking and healthcare IT managers are well aware of the need for robust security to meet compliance requirements. Because of highly publicized data breaches, many other companies are waking up to the need as well. Securing Transport Security can also be achieved by making communication paths private. Carrier services like Multi-Protocol Label Switching (MPLS) and traditional T1 connections provide more secure connections from remote sites to a headquarters or Co-Lo site. MPLS is expensive when you factor the cost per megabit and T1s are an aging technology with similar bandwidth restrictions and availability. Businesses today are rapidly adopting low-cost, high-bandwidth carrier services that leverage the public Internet. These services are easy to integrate into an existing network and are often available with incentives to boot. The challenge is providing a good level of security over the public Internet, easily. Securing a Wide Area Network with SD-WAN Software Defined Wide Area Network (SD-WAN) technology is relatively new, but it employs many tried and true components, providing a secure transport path between corporate sites and the cloud using any WAN carrier services. Think MPLS-like security with fiber broadband throughput. How? It uses encrypted, encapsulated tunnels that traverse any type of connections you have in your business network, even wireless. Think automatically managed VPNs across public connections – secure connections for any traffic, over any connection. For SD-WAN, the equipment cost and network engineering time to architect a system are not insignificant. However, the potential cost of lost revenues with downtime, diminished productivity, fines, penalties and a tarnished reputation from a data breach can be the highest price to pay. Using SD-WAN with an existing firewall provides multiple layers of security for the network – Secure SD-WAN. These days, every line of defense is welcome. How Does Ecessa’s Secure SD-WAN Work? Ecessa premises-based controllers allow organizations to combine up to 25 connections of any service types (MPLS, DSL, broadband, satellite, microwave, 4G/LTE, etc.) from any providers, to create an affordable, resilient network with as much bandwidth as needed. Multiple, diverse links are recommended to protect against network outages in the event of a carrier service issue, whether the issue is spotty service, or a damaged line from a construction mishap. Often, an expensive MPLS connection can be replaced or augmented by low-cost broadband services, increasing bandwidth exponentially. The Ecessa SD-WAN solution allows your clients to keep their IP addresses and not change their network architecture – fitting seamlessly into their existing or desired architecture. Ecessa SD-WAN is the easiest solution for you to sell and deploy. Ecessa SD-WAN solutions are purpose-built to optimize wide area network connections and create a Never Down™ network – never experience an outage again. The best-in-class, enterprise-grade features include the ability to control traffic down to the packet level and allow different routing options for different kinds of traffic. In addition to giving network administrators flexibility to set specific criteria for failover and failback, load balancing, authoritative DNS and other customizations, advanced features such as generic routing encapsulation (GRE) tunneling, encapsulation and encryption allow organizations to create private networks over public broadband connections. You can even fold MPLS into the mix. Ecessa’s solutions also include a stateful firewall that provides additive security at the network edge. The embedded basic firewall features may provide enough security for smaller branch offices. Other organizations may elect to backhaul traffic that needs to be scrutinized to their central office or head end for processing through a best-in-class firewall with advanced features. NGFW and Unified Threat Management (UTM) features included in those highly specialized appliances are great at inspecting large amounts of data, detecting the latest malware and email threats, alerting against DDoS attacks and more. Ecessa SD-WAN products and purpose-built firewalls work well together to create robust, resilient and secure enterprise networks. Our Recommendation Can a single appliance provide the best firewall protection and the best SD-WAN features? It depends on what your client wants. To be honest, most firewall manufacturers who claim they integrate SD-WAN are light on network control features, and most SD-WAN providers who integrate firewalls capabilities are light on security features. Why? It’s a matter of specialization, and we rarely see a single manufacturer deliver best-in-class coverage in both areas. That’s why we recommend businesses deploy each technology using the best solution in each class for their network architecture. To learn more about the difference between Ecessa solutions and firewalls, read the attached technology brief. Please call us with questions! 800.669.6242